Cloud computing is changing the way a business telephone is determined and how it connects towards the business phone system.
Attributes of 'cloud' telephones
If you obtain your business telephone from a cloud provider, it's going to open doors to heaps of conveniences. Usually, features of a classic phone system like call waiting, call forwarding, music on hold, conference calls, etc. can also be contained in services offered by cloud providers. The main difference is that the parties on both ends of the lines could be situated in two different states and the other may be utilizing a laptop while the other is using a smart phone.
As these features are capable of running VoIP or Voice over Internet Protocol, your entire calls are digital meaning they can be stored and sorted anyway you would like. Most service providers provides an online platform where you could handle your calls like emails and some would provide meters where you could see the overall cost of calls already made.
Small businesses are the most that can benefit from these developments since a digital telephone system might be managed on the user's end by an one man team. And since conventional desk telephones can be reprogrammed to acquire calls coming from the cloud, mobility is also redefined. You will be at the house or in the office and it doesn't matter as long as your being within reach to your client is concerned.
Say hello to the cloud
Even though it is not actually a really new concept, the phrase cloud computing is recently used to explain rented servers, applications and software. Therefore a company can rent, for instance, a server from a service provider for a cost a lot lower compared to the cost of owning and managing its own.
There are three varieties of cloud computing: IaaS, PaaS, and SaaS. IaaS means Infrastructure as a Service (rented servers), PaaS stands for Platform as a Service (rented server plus the software to run in it) and SaaS stands for Software as a service (rented application software and databases).
The 'cloud' telephones
The trend today is for a business telephone or perhaps a whole phone system to be hooked up to a cloud provider. This allows a company's server or database to be managed and kept in a remote location within the service provider's responsibility. This means saved costs due to less or zero manpower and equipment required.
Actually, the term cloud computing is also based on the cloud shaped symbol in system diagrams and to draw the line between the responsibilities of the user and the service provider. The risk is in the act of giving over company databases to a service provider so it's important to ensure that the service provider could ensure the security of their systems.
A telephone system hooked to the cloud is beyond imagination decades ago. Now, having an application or a softphone running in smartphones, laptops and desktops, these devices is now able to function as a telephone too. And they work side by side with conventional desk telephones and cellphones.
With your business telephone on the 'cloud', isn't the world your virtual office?
Achieve efficiency with our advance business telephone system. We also provide useful information regarding how business phone system works that will help your business with its communication needs.