Since the modern telephone got invented, American businesses capitalized on its capability to conveniently connect with customers. Business phones will probably change in features and design over time, but no doubt that they're going to remain a valuable tool for those professionals. Let's check out the newer features of the business telephone.
VoIP
VoIP or Voice-over-Internet Protocol permits you to make calls without physical phone lines. You are given maximum mobility, since you can use phone features on any compatible Internet-connected device. VoIP service is cheaper than cellular service, with some VoIP services offered for free.
IP Phones
IP business phones are often part of a larger PBX. They will use the VoIP and depending on the phone model, they could have built-in features just like Bluetooth, web conferencing, multiple extensions, call forwarding, and auto-attendant.
Hosted Virtual PBX
Hosted Virtual PBX is a software-as-a-service application (SaaS). Which means each of the resources for your phone system business is stored and delivered by the service provider. Hosted systems are simple to setp-up and customize. Since data is saved in your provider's servers, you won't have to purchase additional hardware, and you'll be spending less for maintenance costs.
Virtual PBX are feature-rich, giving services including call routing, toll free numbers, find me/follow me, auto-attendant, multiple extensions, advanced voicemail, Internet fax, and others at a lower cost than legacy phone systems. Including more lines or extensions also become straightforward, since everything might be easily accomplished online. However, you should consider the safety and privacy issues in using this kind of communication system, particularly if you're a large enterprise.
On-premise IP PBX
This sort of business phone offers the same feature set as your hosted virtual PBX. The real difference is the fact that PBX technology and the physical equipment are all located within your own site.
Hybrid Hosted IP PBX
This includes the benefits of using an on-premise PBX with that of having a hosted virtual PBX. It is possible to blend PSTN and VoIP communications to gain more efficient communications.
Asterisk
Asterisk is open-source software which you can use to build your own virtual PBX. One advantage is you aren't limited by the service provider's features or infrastructure. You'll be able to develop your own system according to your personal needs. However, you would require technical knowledge in the Asterisk scripting language. Technical support is also not free. If you plan on using Asterisk, be sure you have well-trained IT personnel.
Smartphones
Smartphones are indispensable business gadgets. You can connect it to your Virtual PBX and convert it into a strong mobile business phone system via business apps. Through your smartphone, you should use web conferencing, create business presentations, generate financial reports, and fax and scan documents. Later on, all we might actually require is this handy device.
Telephony has gone a long way since Alexander Graham Bell, thanks to various technological innovations. It will be exciting to see what the future holds for business phones.
Achieve efficiency with our advance business phone system. We also provide useful information regarding how business phone system works that will help your business with its communication needs.