Every organization goes through the process of change at some point of time or another and for that purpose they require change agents to play the role of a catalyst in bringing about the desired changes. When the organization is thinking about bringing in process quality improvement tools and techniques, they require change agents as well and they need employees to be involved in lean agent training programmes. They can be either green belt or have a six sigma master black belt certification. In the latter case they will be given a leadership role in guiding the change throughout the organization. They will be responsible for ensuring that the change is implemented across the organization.

Lean agent training programmes
If you are thinking about getting trained as a lean agent, in that case you need to be aware of certain basic features of lean manufacturing and how that has evolved into being used in tandem with six sigma for enhanced process quality improvement. This is the amalgamation of two concepts of management wherein eight varieties of wastes are eliminated and the ability to perform is improved. Similar to six sigma, lean six sigma also uses the methodologies of DMAIC.

For each of the levels of six sigma training, there is a certain skill set from the lean six sigma method to be implemented and this is how the lean agent training is carried out. So, for a six sigma master black belt certification there will be a higher level of lean training required for the change agents. While lean manufacturing gives importance to value addition for the benefit of the customer, six sigma aims at customer satisfaction as the end goal for all the methodologies — as we can see both the concepts have the same aim and hence they have been combined to get the best results.

Six sigma master black belt certification
This is the highest level of certification for individuals getting trained in the methodologies of six sigma. After they receive a black belt in six sigma they can hold leadership positions in the organizations and be responsible for training, guiding and assessing the performance of others. Here, all the tools and techniques of six sigma are taught to the trainees and they get hands on experience in implementing them in their workplace. It has been seen that once individuals receive training in six sigma, it becomes a way of life for them. When a lean agent training is combined with a black belt training in six sigma, that person becomes adept in all possible skill sets and is fully capable of guiding the rest of the organization so that an error free production of goods and services can be carried out.

In this highly competitive world, organizations are constantly finding out newer ways to stay in the race and get ahead of others. And, to attain the top position there is just one way, to keep the customers happy with their services offered and for that a lean agent training has become essential. And, when this is done in congruence with six sigma master black belt certification, the results are even more lucrative for the long term performance of the organization.

A six sigma master black belt certification and lean agent training will help the organization stay ahead in competition.