(Free Press Release) Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled the Amdocs Data Experience Solution, a unique offering that revolutionizes how service providers can rapidly deploy innovative new data services to improve the customer experience and accelerate data services monetization.
A unified hardware and software system, the Amdocs Data Experience Solution pre-integrates policy, charging, product catalog and subscriber management functions along with the necessary business support, network interfaces, and pre-configured business processes to deliver specific, out-of-the-box market offers. Carrier-grade and performance tested, the solution‘s underlying product components have been production proven in leading service provider networks serving more than 100 million mobile subscribers.
The Amdocs Data Experience Solution features single, synchronized service definition and creation through the Amdocs Enterprise Product Catalog, enabling rapid configuration and extension of pre-configured market offers. It leverages the market leading network and policy control assets of Bridgewater Systems, including standards-based interfaces and multi-vendor interoperability for ease of deployment into 3G and LTE network environments. Productized APIs (application programming interfaces) enable a single point of integration into provisioning, notification, billing, and self-care environments.
Amdocs‘ Data Experience Solution provides an innovative approach to the aggressive time-to-market needs of mobile service providers with pre-configured market offers including:
• Tiered Services: Innovative data plans based on a combination of time, volume and application that provide new monetization capabilities (for example, targeted social networking or business data plans).
• Shared Wallet: A common data quota that can be shared across a family or enterprise with unused quota diverted across plan members and devices in real time.
• Up-sell Capabilities: Temporary add-on services that can be automatically offered and provisioned, such as data roaming or bandwidth boost, to increase ARPU.
• Bill Shock Prevention: A personal usage limit with advance notifications that can be easily set by customers for increased transparency and data experience satisfaction.
• Data Pass: Temporary data access that can be offered and provisioned quickly, such as a 24-hour roaming data pass.
• Pay-As-You-Go: Convenient access to data services that are paid for as they are consumed (as opposed to a monthly plan).
In addition, Amdocs is the only vendor to provide proven, market-leading network control and subscriber management capabilities pre-integrated and configured, including:
• LTE Data: Support for next generation 4G services that feature guaranteed quality of service for a superior data experience.
• WiFi Offload: Transparent offloading from 3G to WiFi which allows service providers to better manage network congestion.
“Amdocs‘ Data Experience Solution represents a new category of solution that will transform the way operators monetize data services,” said Ari Banerjee, senior analyst, Heavy Reading. “The pre- integrated product capabilities and market offers are what make this solution so unique. Based on recent research, we identified that isolated functions such as product catalog, policy management, online charging, real-time mediation and subscriber data management need to come together. The Amdocs Data Experience Solution combines all of these to enable operators to roll-out new market offers quickly and cost effectively, while balancing network resources.”
“The solution gives service providers a significant data monetization advantage that goes well beyond simple integration of policy and charging,” said Ed Ogonek, general manager of the Data Experience Product Business Unit at Amdocs. “The single, rapidly deployable system incorporates a common service definition framework with pre-configured, extensible market offers for rapid service differentiation.”