Like always, JCB goes an extra mile for its customers!

 

Like always, JCB goes an extra mile for its customers!

Today, India is one of the fastest growing economies in the world. The Indian construction industry plays a pivotal role in the growth of the economy. It is a conduit for a substantial part of its development investment and is poised for growth on account of industrialization, urbanization, economic development and people’s rising expectations for improved quality of living.

 

JCB is India’s largest Manufacturer of Construction Equipment manufacturing world class products known for its reliability & performance and caters to various Industry segments such as Real Estate that includes residential, industrial, corporate and commercial and Infrastructure that includes roads, railways, ports, airports, power and urban infrastructure.  

 

Speaking on the subject JCB India MD & CEO Mr. Vipin Sondhi said, “Our emphasis is to ensure that we grow our market leadership position in the domestic market. We have enhanced our capability for a single global quality and therefore, we are now exporting to some parts of the world. We are however extremely focused on the domestic market. Besides expanding our distribution network, we continue to introduce newer products.”

 

In India, JCB has three world class plants. The Ballabgarh plant is the largest backhoe manufacturing facility in the world. There are two world-class plants in Pune, and all the JCB plants in India produce a product to one global quality.

 

JCB’s latest launch — “All New 3DX Backhoe Loader” is powered by the JCB ecoMAX engine. The benefits that this new generation machine provides to its customers are immense with 20% lower fuel consumption in excavation, which will result in fuel savings worth Rs 2.5 lakhs per year at current diesel prices, the best engine in the construction equipment industry and a spacious, comfortable and livable cabin — because a comfortable operator is a productive operator. It has a twin ram steering for easy steer ability. It has also been provided with new brake linkage to ease the braking effort by the operator, which ultimately leads to effective braking and reduced fatigue while braking. The machine has been strengthened and a more reliable rear axle gives trouble free life. The new Backhoe Loader also has highest resale value.

 

The customer is intelligent and knows his requirements. JCB India designs and develops its products on the basis of the needs and requirements of the customers as well as on the growing infrastructure needs of the country. All machines are high quality products, built to withstand worst weather conditions, while delivering their finest performance.

 

JCB India believes in providing unparallel customer satisfaction, as customers are the principal force guiding all JCB initiatives and endeavors. We implement this mission through our comprehensive network of 57 dealers and over 490 outlets, which provide expert servicing for our machines. Our product support makes a diligent and persistent effort to ensure that every JCB machine is in best operational conditions at all times.

 

Mr. Ajmer Singh from Sonepat, Haryana says, “Our first machine was financed and we doubted whether we would be able to recover the amount spent on it. But JCB machines with their consistent performance relieved us from all the doubts and it is because of JCB that we have been able to expand our business and give a comfortable life to our family.”

Today, consumers have become more intelligent and always look for good deals that give value for money for a high return. In this regard, JCB has tied-up with all the non-banking financial companies and several state owned banks which help in financing JCB products to our customers.

 

JCB has a greater role to play in State Highways and rural roads. Our Backhoe Loader is ideally suited for rural roads, manual work as well as simple digging and excavating; it is a very versatile machine, and it is on wheels, so it is ideally suited for semi-urban, rural roads.

 

JCB travels an extra mile and provides its customers with various support services like:- JCB Genuine parts for long life of the vehicle,  Attachments like Hammer, Buckets, Shovels, Forks and Cranes, Compactors, etc. for multiple utility of the machine, JCB Lubricants for greater efficiency. JCB Workshops for complete care of your JCB Machine and JCB Care Link for 24x7 service enabling customers to reach us easily for service anywhere to minimize downtime.

 

JCB has India’s best and largest dealer network. Our machines are used in far away remote areas. We have around 6,000 people who are employees of our dealers, but who are trained by us for selling and servicing these machines.

 

At JCB, our objective is to get as close to the customer as possible. We believe in adopting a customer focused approach in business. All our efforts are focused at not only satisfying the customers but building a long lasting relationship by exceeding their expectations.

 

 

 

 

For further information, please contact:
Atul Malikram 
9827092823