An efficient toll free number combined with an effective phone system can do wonders for the business. It adds credibility for your company, it provides your customers a free line of communication, and it can be used as a marketing tool especially if you are lucky to get easy to remember numbers.

Are toll free numbers for you? If you plan to pursue a national market then yes, you should definitely get at least one. But before you do, you can find some things which you ought to understand:

Toll free prefixes are the same yet various at the same time

There are various toll free prefixes. There's 800, 888, 877, 866, and 855. The function of every prefix may be the same, which is to provide your callers a free line of communication for your company.

However, the effect of every single prefix is different. When you think about toll free numbers, which prefix comes to mind? It is generally the 800, sometimes the 888, prefix that pops up. Same goes for the rest of America. 800 and 888 numbers are a lot more desirable numbers since people automatically know it is toll free. The rest may seem like local numbers, so these numbers will require much more marketing work.

That is why it is much more difficult to get 800 or 888 numbers because probabilities are, most of them are already taken.

It increases call volume for your business

According to research, customers are more likely to respond to an ad with a toll free number than those with a local telephone number or those which has no contact details at all. The reasons are the same as stated above. First, it is free to call your business; second, individuals are a lot more likely to think you're legitimate, since you give them a method to get in touch with you; and third, it just makes your brand less complicated to remember.

Combine all these factors and you'll see an improve in the number of calls to your business. That's why on the very first sentence of this piece, it is already mentioned which you have to have a robust phone system to help you handle your calls.

Because what will the increase in call volume be good for, if you can only take one call at a time? With a telephone system like a virtual PBX, you can have the auto attendant answer each call and direct it to the right extension. There is also music for callers which might be on queue.

It is free but it is not exactly free

The idea behind toll free numbers is the fact that you're giving clients an avenue to talk for your business without getting charged for the call. So yes, it is free. for the clients.

The minutes consumed from that number, each incoming and outgoing, will truly be charged to your company.

The principle behind toll free numbers is the fact that it's also a sign of goodwill from business owners since those who will call the toll free numbers are people who are either already existing clients or people who are interested in acquiring the company's product or service.

Obtaining a toll free number doesn't assure success. You would still have to find out the most effective toll free number for you, ensure that you have adequate finances for toll free, and get a phone system that may support it. But in case you do it proper, toll free numbers could be a game changer for your company.

Find out more on how toll free numbers for business can enhance your strategies. Aside from the toll-free 800 number we also provide useful details concerning business phone systems along with VoIP service providers that may help your company with its communication needs.