(Free Press Release) Portsmouth, N.H. August 17, 2011 Software and hardware make our companies capable of tasks people ages ago couldn‘t even dream of completing. It‘s still hard to understand these services, and when something goes wrong with these services, most businesses don‘t know what to do. This is where on site response from a company with experience in these technologies comes in handy.
Elite Technical Solutions (ETS) (www.elite24x7.com), a hardware and software maintenance company, provides on site response for Unix Systems, Windows-based systems, storage equipment, and Networking equipment to North America customers 24/7. ETS has been offering on site response for more than 13 years, and they work around the clock to make sure the support goals of the clients are met, so that clients can maintain productivity.
ETS offers four different on site response options. For businesses that have high uptime requirements but do not operate around the clock, the Four-Hour Response (Business Hours) plan is available. This provides on site response within four hours between 8 a.m. and 8 p.m. Monday through Friday. For companies that operate around the clock, Four-Hour Response (24/7 Hours) is available. For critical situations, this plan offers four-hour response every hour of every day.
For clients who want on site response, but don‘t require fast uptime, Next Day service is available. On site response will arrive the next business day after the call is received between 8 a.m. and 5 p.m. For businesses that want the most support, the Two-Hour Response (24/7 Hours) plan is available. This on site response is available 24/7, and the response team will start maintenance within two hours of the call.
So whether you‘re a company where software and hardware crashes are deadly, or if you just like the comfort of knowing that on site response is available to you, ETS has a plan that can work for you!
About Elite Technical Solutions
Elite recognizes that each customer's needs are unique. To meet the ever-changing environment of our clients, we've developed a suite of highly-customizable services and programs that enable your business regardless of industry or size to maximize your IT budget without compromising the quality or reliability you deserve from your preferred hardware and service provider. Elite is the premier hardware, and support provider of Unix systems (HPUX, Sun, IBM AIX), Windows-based systems, storage equipment (EMC, Sun, Dell, HP, STK) and networking equipment (Cisco) throughout the US and Canada. Our wide range of services include traditional on-site hardware and software support. Elite's Self Maintainer Program, providing companies even greater savings and faster response times. Our Proactive Account Services (PAS), a service proven to increase system up time, reliability, and deliver maximum return on investment. Elite Recovery, a Disaster Recovery Plan that offers small to mid-range companies cost-effective options to address their disaster recovery needs. To learn more visit http://www.elite24x7.com