ISELIN, N.J., March 27, 2013 — eG Innovations, (http://www.eginnovations.com) the award-winning provider of automated performance management solutions for virtual, cloud and physical IT infrastructures announces that the frustration of XenApp Citrix performance and other XenApp Citrix problems can be resolved with total performance visibility of Citrix infrastructures.

When there is a “Citrix slow” or Citrix performance problem, it is rarely the Citrix XenApp server itself. But this is often difficult to prove because conventional XenApp monitoring tools don’t monitor the XenApp servers in- depth. At the same time, XenApp monitoring tools don’t give visibility beyond the XenApp layer.

eG Citrix Monitor—part of the eG Enterprise suite, resolves Citrix performance and other Citrix problems by monitoring every layer of every tier of the Citrix service infrastructure. By getting complete visibility of their Citrix infrastructure, users get actionable insights to discover the true bottlenecks when there is a Citrix slow or other Citrix performance complaint. The result is that discovery, diagnosis and resolution of service performance issues in your XenApp environment and connected virtual, cloud and physical infrastructures can be dramatically accelerated.

By auto-baselining your Citrix infrastructure, eG Citrix monitor proactively alerts you when infrastructure usage and Citrix performance are not normal. It then correlates across the metrics from different tiers to find and repair Citrix problems before users call. In addition to finding bottlenecks, eG Citrix Monitor also identifies top users and top apps so you can scale your environment for maximum return on investment.

About eG Innovations
eG Innovations provides intelligent performance management solutions that dramatically accelerate the discovery, diagnosis, and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with virtualization-aware performance correlation across every layer and every tier from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues before end users notice. eG Innovations award-winning performance management and monitoring solutions are trusted by the world's most demanding companies to enable delightful user experiences, keep mission-critical business services at peak performance and deliver on the ROI promise of transformational IT investments. Customers include: JP Morgan Chase, Citigroup, Depository Trust and Clearing Corporation, Cathay Bank, AllScripts, Honeywell, PricewaterhouseCoopers, Samsung, Xerox, Marathon Oil, McKesson and many more. Visit http://www.eginnovations.com for more information.