03, June 2015: Creating Comfort ltd the Lancashire based UK manufacturer, developer & procurer of pillows, wheelchair cushions, mattresses and range of other foam based products have relocated to new head offices located in The Saturn Centre Blackburn.
As a family run business we understand what it means to deliver the very best in customer care and a high level of customer service and this has been the key factor in driving our decision in our expansion plans. To meet the ever growing needs of our customer base we will be hiring additional customer services team members & administration staff to strengthen and support the team. Recruitment will also take place in the marketing department.
The housing of more staff has led to us to seeking bigger and more suitable office accommodation which has led to our relocation to our new office premises at The Saturn Centre, Challenge Way, Blackburn, BB1 5QB. The move will allows us to better meet the needs of our customers. In our new office space we are able to function more efficiently and are be better technologically equipped to handle all of our customer needs due to the recruitment drive and our in-house purpose built IT infrastructure / software system upgrade.
A future phase of our growth plans is to escalate our online marketing efforts as well as moving more into offline markets, making it easier for our customers to have easy access to our products. To cater for our off-line customers we aim to further expand our range of products available to care facilities and nursing homes. We know that customers in these type of residences often need extra special customer care and a more personalized approach therefore we want to do everything we can to develop and offer the product & services that will help this sector deliver the best for their clients.
Having a helpful member of staff always available to answer any of your enquiries and to be on hand to offer an excellent after sales service, we believe will portray our company ethos in that customer service is paramount and at the core of our business success. Should you want a made to measure bespoke item or after sales service you will be able to speak with one of our representatives promptly and get an instant response.
At Creating Comforts we pride ourselves on our exquisite customer care and will continue to offer the very best level of customer service to accommodate our customer needs and the move will definitely help us achieve this.