bigbasket, India’s largest online supermarket embarks into Indore

Indore, April 2016: bigbasket, India’s largest online supermarket enters Madhya Pradesh launching its operations in Indore today. bigbasket offers convenient, one-stop online shopping for high quality products and fresh produce at competitive prices delivered right to the customer’s doorstep. Consumers can now buy groceries and household items by logging on to bigbasket.com and choosing Indore as the location, or by downloading the Ios and Android compatible bigbasket app to place an order. The first 1000 customers will get 10% cash back for the first three months. bigbasket has about 2 million customers and currently receives approximately 32,000 orders each day.

Placing order at bigbasket is a very convenient process. With over 6000 items in Indore, they offer a wide range of products which include fruits and vegetables, staples and groceries, household, personal care, imported and gourmet. bigbasket has the best service metrics in the country with 99% order accuracy and 99.8% on time delivery. They also offer three guarantees that the grocery industry has never heard of before — 10% of the bill value is refunded if the order is not delivered on time, 50% of the product value is refunded in case of a missing product and no questions asked return policy.

bigbasket aim sat the Rs. 6000 crore turnover mark by 2018 from the current revenue of Rs. 1000 crore. “bigbasket.com is India’s largest online supermarket. We are very excited to bring in a wide new range of products to Indore.  The city is about to become the IT hub of the state of MP and considering that Indore is the largest city in the state of Madhya Pradesh we are confident that customers in Indore will find our services and quality superior to others in the market,” said Mr.Vipul Parekh, Co-Founder, bigbasket.

bigbasket will operate a central warehouse, from which all deliveries will be executed. The company operates its own logistics infrastructure for customer deliveries. All processes are backed by modern IT support to ensure error-free operations, and bigbasket has attained an on-time delivery rates of more than 99% and order fill rates in excess of 99.1% consistently. With a catalogue of over 20000 products including fresh fruits and vegetables, grocery and staples, meats, personal care, and home and kitchen products, bigbasket delivers everything a household may need. With guaranteed order fill rate and a no questions asked return policy, bigbasket is a preferred choice for today’s supermarket shoppers.

About bigbasket.com

bigbasket.com was founded in December 2011 in Bangalore by a team of five — V S Sudhakar, HariMenon, Vipul Parekh, V S Ramesh and AbhinayChoudhari. The team has both offline and online retail experience, as they had earlier set up India’s first e-commerce site FabMart.com in 1999, and then established the Fabmall-Trinethra chain of more than 200 grocery supermarket stores in southern India. Bigbasket has grown into India's largest online supermarket with over 14,000 products from over 1000 brands and presence in Bangalore, Hyderabad, Mumbai, Pune, Chennai, Delhi-NCR, Mysore and Coimbatore, with plans to expand to other cities soon. Our online food store offers a variety of products across various categories: Fresh Fruits & Vegetables, Grocery & Staples, Beverages, Bread,Dairy& Egg products, Branded Foods, Meat, Personal Care and Household products. We, at BigBasket.com, are excited about making life simpler and grocery shopping a breeze!