Amdocs Positioned in Leaders Quadrant for Integrated Revenue and Customer Management by Leading Analyst Firm

Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that it has been positioned by Gartner, Inc. in the Leaders quadrant of the Magic Quadrant for Integrated Revenue and Customer Management[1] (IRCM) for communications service providers.  The report evaluates vendors’ ability to execute and completeness of vision.

“We believe our positioning in the Leaders quadrant by Gartner is an affirmation of our ability to deliver innovative solutions that address service providers’ core business needs,” said Rebecca Prudhomme, vice president for product and solutions marketing at Amdocs. “The combination of Amdocs CES ‒ a comprehensive BSS, OSS and network control portfolio that manages the complete customer experience from device to the network, and Amdocs’ wide range of proven services, means that Amdocs is uniquely positioned to offer support for service providers’ end-to-end business lifecycle.”

According to Gartner, leaders in this market:

• Are vendors that would normally be included in shortlists for IRCM solutions for large and midsize CSPs worldwide
• Perform profitably, grow their revenue and have a presence in all major markets
• Have functionality above average, and their technology and scalability are leading edge
• Engage in innovative projects and activities, carefully listening to their customer base
• Are also engaged in understanding the underlying and emerging patterns/trends in revenue and customer management activities, and direct their R&D resources and investments accordingly

Amdocs has successfully delivered some of the industry’s most complex transformation projects with solutions that are production proven at customers around the globe, including AT&T, Bell Canada, Vodafone and XL.  Recent BSS projects announced include Sprint, VimpelCom, Melita, TIM Brasil and Globe.