(Free Press Release) Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been positioned in the Leaders quadrant in Gartner, Inc.â€˜s Magic Quadrants; Integrated Revenue and Customer Management (IRCM) and Operations Support Systems (OSS) for communications service providers.The leadership positions are based on Amdocsâ€˜ ability to execute and completeness of vision.
In addition, according to Gartnerâ€˜s latest TOMS* (Telecom Operations Management Systems) Market Share Report, Amdocs maintains a 5.7 percentworldwide market share, making the company the largest TOMS software product vendor.
Ã¢â‚¬Å“We believe Gartnerâ€˜s recognition of Amdocsâ€˜leadership position is due to our product strength and our continued ability to deploy innovative solutions that support service providerâ€˜s evolving needs in the connected world,Ã¢â‚¬ said Rebecca Prudhomme, vice president for product and solutions marketing at Amdocs. Ã¢â‚¬Å“Amdocs has the broadest, SOA-enabled product portfolio across revenue management, customer management, and OSS which helps us deliver more value to service providers around the globe.Ã¢â‚¬
Amdocsâ€˜ customers include some of the worldâ€˜s largest service providers including AT&T, Bell Canada, Comcast, Sprint, Telstra, TIM Brazil and Vodafone.
* TOMS Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2009-2010. Gartner Dataquest Market Statistics.