Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that analyst firm Frost & Sullivan has selectedAmdocsas the Telecom BSS (businesssupport systems) Vendor of the Year for the third consecutive year, as part of its 2012Asia Pacific ICT (Information and Communications Technology) Awards.
“Amdocs continues to lead the market with the introduction of many innovative new solutions,†said NitinBhat, partner and senior vice president at Frost & Sullivan. “For instance, Amdocs launched the first pre-integrated charging and policy management solution for the rapid creation and monetization of new 3G and LTE data services, as well as the first solution that prepackages connected home solutions and integrates them with customer data in the BSS and OSS systems. These types of solutions give service providers a competitive edge in launching new services and generating new revenue streams.â€
“We are very proud to have won this award again andbelieve our success is due to our continued product innovation and our ability to offer a variety of delivery models including our BSS and OSS managed services model to support large-scale transformation projects in the region,†explained Brian Shepherd, group president at Amdocs. “Service providers need to transform their operations so they can offer new services over any device in order to stay ahead of their competition.Amdocs offers them end-to-end accountability for complex projects of this kind.â€
Winners were determined by a panel of judges comprised of senior industry executives and Frost & Sullivan analysts. The awards were presented last week at a ceremony at the Shangri-La Hotel in Singapore, attended by senior representatives from the Asia Pacific ICT industry and local service providers.
Amdocs has been operating in Asia Pacific for more than 13 years and has offices in countries across the region, including India, Vietnam, Singapore, Japan, Australia and New Zealand. Amdocs customers in Asia Pacific include Reliance Communications (India), SingTel (Singapore), VTN (Vietnam), Globe Telecom ( Philippines), China Mobile, Telstra (Australia), CSL Hong Kong, True Corporation (Thailand), XL Axiata (Indonesia)and FarEasTone (Taiwan).Recent company achievements in the region include:
- Signing a seven-year agreement with Globe Telecom for the transformation and continuous improvement and upgrade of its BSS and enterprise data warehouse
- Winning Telecom Asia‘s 2011 Readers‘ Choice Awards for “BSS Vendor of the Year†and “OSS Vendor of the Yearâ€
- Winning the CMAI (Communications, Multimedia Applications Infrastructure) Association of India “Innovation in Turnkey Solution Products†award as part of the National Telecom Awards
Demonstrating best-in-class benchmark results for 220 million prepaid and postpaid subscribers on an integrated, real-time charging and service control point (SCP) environment. This clearly shows Amdocs‘ ability to support the world‘s largest and quickest growing service providers with highly scalable, cost-effective solutions.
About Amdocs
For 30 years, Amdocs has ensured service providers‘ success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of approximately $3.2 billion in fiscal 2011, Amdocs and its over 19,000 employees serve customers in more than 60 countries.