Amdocs (NYSE: DOX), the leading provider of customer experience systemsand services, announced today that it was named theglobal market-share leader in the overall billing market by two leading analyst firms. Looking at all related revenue management systems and services, Analysys Mason1 estimates Amdocs’ market share at 23.4 percent, more than twice the percentage of the vendor that ranked second,while Frost & Sullivan's Stratecast2credits Amdocs with an 18 percent market share. This is the sixth consecutive year Amdocs was named global market leader by both analyst firms.
According to Analysys Mason, Amdocs provides a complete, integrated product suite supported bymarket-leading services offerings, and is the only vendor with market-share leadership across all geographical regions. Focusing in their report on the rapid growth in convergent charging implementations, Analysys Mason predicts that the adoption of convergent solutions is inevitable in the medium and long-term, and has named Amdocsthe market-share leader in this sub-segment as well.
“Amdocs’billing solutions are tried-and-tested, and relied on by many large service providers,” said Justin van der Lande, head of the revenue management programme at Analysys Mason. “Amdocs’ continued leadership in this space is also reflected in the confidence the market is showing in its convergent charging solution. Most of the largest service providers we interview who are looking to create a convergent charging solution consider Amdocs as a leader in the market, with a solid track-record in delivering complex projects.”
Stratecast highlights developments in the emerging area of network function virtualization (NFV) as a key business driver that can significantly impact growth in the billing and convergent charging market. Virtualized real-time charging is regarded as one of the first steps towards NFV monetization, since the ability to monetizedata flow in virtualized environments is critical and will need real-time business support capabilities.
“Amdocs has spearheaded innovation in billing for over 30 years,” said Karl Whitelock, global director of OSS BSS strategyat Stratecast | Frost & Sullivan. “Amdocs’ innovation was recently validated by its demonstration of one of the industry’s first virtualized, real-time charging solution, achieving carrier-grade charging performance that can be translated into significant operational efficiencies and savings for service providers.”