Amdocs CES 8 Product Portfolio Receives INFOCOM CMAI National Telecom Award 2010

Amdocs wins “Innovation in Turnkey Solution Products” category for its CES Portfolio

PUNE: 15 July, 2010 Amdocs, the leading provider of customer experience systems, today announced that it was awarded the INFOCOM CMAI National Telecom Award for its Amdocs customer experience systems (CES) 8 product portfolio. Amdocs was recognized in the “Innovation in Turnkey Solution Products” category for its innovation and delivery of products to the telecommunications industry.

The award was presented at a ceremony hosted by industry and government officials and sponsored by INFOCOM Business World, India‘s leading business magazine, and CMAI, the industry association dedicated to the promotion of the Indian IT and telecom sector.

Amdocs CES 8 offers a complete pre-integrated software portfolio spanning BSS, OSS, and service delivery, including solutions for digital commerce, content and personalization. Designed to be modular and flexible, it allows service providers to transform their business at lower risk and ensure a high return on investment.

Highlights include:
• Amdocs BSS Pack Amdocs Business Support Systems Pack offers a customer management, ordering and billing package that delivers a rapid, low-risk solution to support new and existing lines of business. It provides out-of the box functionality to support mobile, fixed and broadband business processes. It comes pre-integrated and tested, ensuring rapid, successful implementation at reduced cost.
• Amdocs Convergent Charging Based on innovative Turbo Charging technology, Amdocs Convergent Charging lays the foundation for a single real-time charging architecture across prepaid and postpaid services to process and charge any type of event, regardless of network or payment method. This enables service providers to accurately charge for and monetize new services. The solution provides cost efficient scalability that addresses India‘s rapid growth of subscribers and was recently benchmarked to support 150 million subscribers.
In addition, Amdocs Global Strategic Services offers a wide array of services to advise, transform and optimize business and technology processes while minimizing risks. Services include consulting and systems integration, delivery, product support and managed services, with projects ranging from single-point solutions to the industry‘s largest transformations.

The annual INFOCOM CMAI National Telecom Award is supported by the Telecom Equipment and Services Export Promotion Council and the Indian Ministry of Communications. The award was presented in New Delhi by Mr. PJ Thomas - Secretary, Department of Telecommunications and Chairman of the Telecom Commission, and the Indian Deputy Speaker of Lok Sabha, Shri Karya Munda. Other attending dignitaries included Shri Jyotiraditya, Honourable Minister of State for Commerce and Industries, Dr JS Sarma, Chairman TRAI, Shri PJ Thomas, and Secretary Department of Telecommunications.
For more information on Amdocs CES 8 please visit

About Amdocs
Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs‘ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at

Amdocs‘ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs‘ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs‘ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company‘s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009 and in our quarterly 6-K forms furnished on February 8 and May 13, 2010.

Media Contact:
Amdocs India

Manjula Verma
Tel: +91-9158896110
E-Mail: [email protected]

Hanmer MS&L

Ankita Dubey/Anu Soman
Tel: +91-9960272661/ +91-9850837393
E-Mail: [email protected] /[email protected]